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Here are answers to frequently asked questions about the foodbank.

Where is my nearest foodbank?

It’s here:

Stretford Foodbank
The Leathwaite Centre
227-229 Winchester Road
M32 9PT

Please note you must have a foodbank voucher to receive help from the foodbank. If you don’t have a voucher please contact us to find out how to get one – usually, people go to Citizen’s Advice in the first instance. To get urgent help, call Citizens Advice Trafford on 0808 278 7803 (freephone, 8.30am to 5.30pm, Monday to Friday)

What’s in a typical food parcel?

A typical food parcel contains a week’s worth of nutritionally balanced, non-perishable, tinned and dried foods that have been donated by local people and businesses.

A typical food parcel could include: breakfast cereal, soup, pasta, rice, pasta sauce, baked beans, tinned meat, tinned vegetables, instant mash, UHT milk, tea, coffee, sugar, tinned dessert and biscuits. We also have some fresh food like bread and eggs (although we can’t accept fresh food as a donation!).

Can the parcel be adapted to special dietary requirements?

Our foodbank can adapt your food parcel to suit your dietary needs – just let us know what you need. We can provide specific parcels for a range of needs including people with diabetes, gluten intolerance, vegetarians and halal, as well as people without cooking facilities. We will also adapt your parcel to accommodate any food allergies you indicate.

Will the food parcel cater for my whole family?

Yes! Our foodbank will adapt your food parcel according to the number of adults and children indicated on your voucher. We will endeavour to provide foods that are age appropriate and in suitable quantities for your children.

I have a baby, can you help with supplies of nappies and baby food?

Our foodbank can help you with formula milk, nappies and baby foods, which we can add to your parcel. Please let the foodbank know when you arrive if you need additional items for your baby. We will also signpost you to local provision of further support where possible.

What if I can’t get to the foodbank centre?

Good news! We deliver to M32, M16, M15 and M41. Talk to us when we call you to arrange your parcel. Your delivery will arrive in an unmarked van, just like an ordinary supermarket delivery.

How can I help the foodbank?

There are so many ways you can help – from raising money, donating monthly through a direct debit, or donating food. We would like to take this opportunity to thank all of the local people and businesses who support our foodbank: your help makes a massive difference to so many people in our area.

How does my organisation make a referral to the foodbank?

Our foodbank works with a range of local agencies who meet people at risk of going hungry. Citizens Advice, children’s centres and health visitors are just some of those who can make refer people to our foodbank by issuing them with a foodbank voucher. If you think that your organisation could help people by referring them to our foodbank, please get in touch with us to discuss becoming a registered voucher holder.

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