Get help

How to get help

To get urgent help, call Citizens Advice Trafford on 0808 278 7803 (freephone, 8.30am to 5.30pm, Monday to Friday) or talk to one of these partner agencies.

If you’re pregnant or have a child under 4, you can also make use of the Healthy Start scheme.

We are no longer issuing paper vouchers or carrying out our face to face service.

Agencies partnering with us will issue an electronic voucher.  This e-voucher will show on our system and we will deliver the food parcel to you in an unmarked vehicle.

Agencies we work with include Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

Once you have an e-voucher, one of our volunteers will call you to discuss your dietary needs. We will also agree on a delivery day and time.

If you are not in when we come to deliver we will not be able to return. We will contact you and you will have to make arrangements to collect yourself.

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